A Message from Frank Broccolina
July 26, 2013
Due to some continuing issues with the conversion of FoxPro data for District Court and the complete testing of all Order to Cash processes and any implication on the state interfaces, a decision has been made to delay the go-live GEARS Order to Cash functionality for a maximum of 60 days. We will optimize our preparation with this delayed go-live timeframe by utilizing a staggered pilot process. Our plan is to have a few circuit courts go-live on August 1 and then bring others on as well in increments. This will allow us to work closely with a limited group of courts to complete testing and to solidify processes and documentation before a complete roll-out. In addition, as the FoxPro data is validated and where possible, we will look to bring District Courts on as well. The end result planned is that all courts will be live by October 1.
As always, we appreciate your continued patience as we strive to have the system and processes as complete as possible in this critical area of our business.