In this topic, you will add a learning competency to your profile, find the associated course needed to satisfy the competency, and add the course to your learning plan.
Steps:
Click the Learning Dashboard tab.
Step 1Click the Learning Competencies link.
Step 2Notice James only has one competency assigned to his profile; Customer Focus.
Step 3Click the Add New Competency button to assign a second competency.
Step 4Click in the Competency field.
Step 5Click the Search button.
Step 7Click the Select checkbox next to Customer Service.
Step 8Click the Proficiency drop-down list for the Customer Service competency.
Step 9Click the Meets Standards list item.
Step 10Click in the Target Completion Date field.
Step 11Click the Required box next to the Target Completion Date.
Step 13Click the Add button.
Step 14Notice the competency "Customer Service" has been added to James' competency profile.
Step 15Click the Find Learning link for the Customer Service competency.
Step 16When you click "Find Learning" from a specific competency, CONNECT will ONLY display courses or programs that are mapped to the selected competency.
In this example, Customer Service for Court Professionals is the only item in the catalog that satisfies the Customer Service competency.
Step 17Notice you have the option to add this course to your learning plan or to enroll into the class.
For this example, you will add the course "Customer Service for Court Professionals" to your learning plan.
Step 18Click the Plan for Later button.
Step 19Click in the Target Completion field.
Step 20Click the Priority drop-down list.
Step 22Click the Medium list item.
Step 23Click the Required box.
Step 24Click the Save button.
Step 25Notice the message indicating "Customer Service for Court Professionals" has been added to your plan.
Step 26Click the Home link.
Step 27Click the Learning Dashboard tab.
Step 28Click the Learning Plans link.
Step 29Click the Details link for "My Learning Plan".
Step 30Notice the course "Customer Service for Court Professionals" has been added to your learning plan.
After you complete the course, the competency will be met.
Step 31Click the Home link.
Step 32Click the Sign out link.
Step 33You have completed the topic "Adding a Learning Competency, Finding Associated Course, and Adding to Plan".