In this topic, you will add a learning competency to your profile, find the associated course needed to satisfy the competency, and add the course to your learning plan.
Steps:
Click in the User ID field.
Step 1Click in the Password field.
Step 3Click the Sign In button.
Step 5Click the Main Menu button.
Step 6Click the Self Service menu.
Step 7Click the Learning menu.
Step 8Click the Learning Competencies menu.
Step 9Notice James only has one competency assigned to his profile; Customer Focus.
Step 10Click the Add New Competency button to assign a second competency.
Step 11Click in the Competency field.
Step 12Click the Search button.
Step 14Click the Select checkbox next to Customer Service.
Step 15Click the Proficiency drop-down list for the Customer Service competency.
Step 16Click the Meets Standards list item.
Step 17Click in the Target Completion Date field.
Step 18Click the Required box next to the Target Completion Date.
Step 20Click the Add button.
Step 21Notice the competency "Customer Service" has been added to James' competency profile.
Step 22Click the Find Learning link for the Customer Service competency.
Step 23When you click "Find Learning" from a specific competency, CONNECT will ONLY display courses or programs that are mapped to the selected competency.
In this example, Customer Service for Court Professionals is the only item in the catalog that satisfies the Customer Service competency.
Step 24Notice you have the option to add this course to your learning plan or to enroll into the class.
For this example, you will add the course "Customer Service for Court Professionals" to your learning plan.
Step 25Click the Plan for Later button.
Step 26Click in the Target Completion field.
Step 27Click the Priority drop-down list.
Step 29Click the Medium list item.
Step 30Click the Required box.
Step 31Click the Save button.
Step 32Notice the message indicating "Customer Service for Court Professionals" has been added to your plan.
Step 33Click the Home link.
Step 34Click the Main Menu button.
Step 35Click the Self Service menu.
Step 36Click the Learning menu.
Step 37Click the Learning Plans menu.
Step 38Click the Details link for "My Learning Plan".
Step 39Notice the course "Customer Service for Court Professionals" has been added to your learning plan.
After you complete the course, the competency will be met.
Step 40Click the Home link.
Step 41Click the Sign out link.
Step 42You have completed the topic "Adding a Learning Competency, Finding Associated Course, and Adding to Plan".